Terms and Conditions

📜 TERMS & CONDITIONS – Uttarmart

Last Updated: 11/12/2025

Welcome to Uttarmart. By accessing or using our website, mobile site, or purchasing any product from Uttarmart, you agree to the following Terms & Conditions. Please read them carefully.

1. General

Uttarmart is an e-commerce platform providing products for online purchase.

By using this website, you agree that you are at least 18 years old or using the platform under adult supervision.

We reserve the right to update, modify, or change any part of these Terms at any time.

2. Product Information

We make every effort to display accurate product details, images, and specifications.

However, slight variations in color, design, or packaging may occur depending on supplier availability.

Prices and availability of products are subject to change without prior notice.

3. Orders & Payments

Once an order is placed, you will receive an order confirmation via email or SMS.

Orders may be cancelled by Uttarmart if the product is out of stock, unavailable, or in case of payment verification issues.

Payments must be completed using the available payment methods on the website.

4. Shipping & Delivery

Delivery timelines may vary based on location, logistics issues, or unforeseen delays.

Shipping charges (if applicable) will be shown at checkout.

Uttarmart is not responsible for delays caused by courier partners.

5. Returns & Refunds

Returns are accepted only if the delivered product is damaged, defective, or incorrect.

The customer must raise a return request within 7 days of delivery .

Refund will be processed after quality inspection of the returned item.

6. Cancellation Policy

Customers may cancel an order before it is shipped.

Once shipped, the order cannot be cancelled but may be eligible for return (based on policy).

7. Limitation of Liability

Uttarmart shall not be held responsible for any direct, indirect, or consequential damages caused due to product misuse or website usage.

All products must be used as per instructions provided by the manufacturer.

8. User Responsibilities

You agree not to misuse the website or engage in fraudulent activities.

Providing incorrect information during ordering may result in cancellation.

9. Privacy Policy

Your personal information will be handled as per our Privacy Policy.
 

10. Governing Law

These Terms & Conditions shall be governed by the laws of India. Any disputes shall be subject to court jurisdiction in Delhi.

11. Contact Us

For any queries related to orders or services:
📩 Email: hopeatecom@gmail.com
📞 Phone: +91-8510898257