Shipping Policy

Shipping Policy – Uttarmart

Last updated: 21/12/2025

At Uttarmart, we aim to deliver your orders quickly and safely. Please read our shipping policy to understand how orders are processed and delivered.

Shipping Locations

We currently ship across India

Delivery availability may vary depending on your location and courier service coverage

Order Processing Time

All orders are processed within 1–2 business days

Orders placed on Sundays or public holidays will be processed on the next working day

Delivery Time

Estimated delivery time: 3–7 business days

Delivery time may vary based on:

Customer location

Courier partner

Weather conditions or unforeseen delays

⚠️ Please note that delivery timelines are estimates, not guarantees.

Shipping Charges

Shipping charges (if applicable) are calculated at checkout

Any free shipping offers will be clearly mentioned on the website

Shipping charges are non-refundable, except in cases of incorrect or damaged delivery from our side

Order Tracking

Once your order is shipped, you will receive a tracking link via email or SMS

You can also track your order by logging into your Uttarmart account under My Orders

Delayed or Undelivered Orders

If your order is delayed beyond the expected timeline, please contact us at:
📧 hopeatecom@gmail.com

We will coordinate with our courier partner to resolve the issue as soon as possible

Incorrect Address or Failed Delivery

Please ensure that your shipping address and contact details are accurate

Uttarmart is not responsible for delivery failure due to:

Incorrect address

Incomplete information

Unavailability of the customer at the time of delivery

Additional shipping charges may apply for re-delivery.

Damaged Packages During Transit

If you receive a package that appears damaged or tampered, please:

Do not accept the delivery, or

Take clear photos/videos and contact us within 24 hours

Such cases will be handled as per our Return & Refund Policy.

Contact Us

For any shipping-related queries, please contact us at:
📧 hopeatecom@gmail.com
🕒 Monday – Saturday | 10:00 AM – 6:00 PM (IST)

UTTARMART